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I first called Tracy one day before my due date with my 4th child. I had been working with buyers for several months who started a search for their new home in my usual territory but had migrated about an hour east of that area over time. Tracy was the listing agent on a home they wanted to see and, frankly, I was nervous to drive that far from the hospital one day before my due date. I told Tracy about my circumstances and she immediately offered to show it to them while honoring my buyer agency. She said, “We realtors need to help each other out!” We worked together to keep buyers and sellers calm, moving forward, and happy to compromise when needed. After I gave birth to my child, Tracy even volunteered to let my buyers into the home with contractors to save me the trip with a newborn. Tracy Jackson-Benson is among the best agents with whom I have transacted. She is professional, Knowledgeable and kind. But unlike so many other agents, she was willing to go above and beyond what was required to close the deal and keep it together when challenges arose. It was refreshing to work with such a cooperative and diligent agent. If you are an agent transacting with her, you’re in for a treat. If you are a manager trying to recruit her, I promise she will be an asset to your team. If you are a client about to hire her, I’m confident you won’t be disappointed, Tracy Jackson-Benson is an A+ agent!
I had the pleasure of meeting Tracy Jackson-Benson when she brought an offer on my inventory listing in Bethlehem Township. I have learned through our transaction that Tracy is a true real estate professional who works diligently with her client’s best interests in mind at all times. She is extremely easy to work with as an agent. She is always accessible when needed and paperwork is complete and received as soon as required. This transaction has been very difficult, due to many unexpected obstacles. Tracy has been patient and understanding and I have told my own broker more than once that if the agent was anyone but Tracy this deal would have fallen apart weeks ago due to the many glitches. Tracy is easily one of the best agents I have ever had the pleasure to work with. She has an easy persona, and her integrity is obvious to anyone who works with her. Any client who is lucky enough to have her as their agent can be assured that she will work tirelessly for their best interests. There truly is no one better.
We met Tracy at an open house as we were just beginning to look for a home in order to get our families under one roof. We weren't really sure what we were looking for, but we did know what we needed… We fell in love w/ an REO home. (Bank owned foreclosure) As we worked out our financing, things became rather dicey. Don't get me wrong, we were approved, but we felt pressured to finance w/ the bank that owned the home. Tracy put a stop to that by calling that mortgage company and telling them that the pressure we felt was an illegal practice. But I digress. We put a bid on this home. The selling bank was adamant that it was to be sold "as is". The bank is in Ca. and we are in Pa. We had the home inspected. For an REO, it was not in bad shape. We knew where we stood EXCEPT for the furnace. The inspector was unable to inspect the furnace because it was turned off. The inspector had to come back to inspect the furnace and it was still turned off. Tracy took the bull by the horns and explained that despite the fact that this house was being sold "as is", it was illegal to sell a home in Pa w/o a working furnace. Tracy negotiated the fixing of the furnace at the bank's expense!! Tracy was there for us even AFTER we took ownership. Tracy was always available to answer our questions and she rearranged her schedule to accommodate ours....over and over again. Not only did she help us find our perfect home, but she was, and is, our biggest supporter. We feel like we have made a life long friend.
Tracy has been a pleasure to work with. She is professional, knowledgeable, and open to working around our schedules. We are very glad to have worked with her to find our new home.
If this rating system allowed us to rate Tracy higher than 5 stars, we would do it without hesitation! From the moment we met her, we have had complete confidence in her and she never let us down along the way. In fact, she has gone above and beyond the usual realtor/client relationship with her guidance, assistance, honesty and genuine friendship, which is rarely found in the industry these days. We HIGHLY recommend Tracy and would hire her again. Hopefully, we won't need to for a very long time, though, because she already helped us sell our previous home for top dollar, and then helped us find the home of our dreams! We move in tomorrow!
Our family has relocated quite a few times over the past thirty years so we have had the opportunity to work with many different agents in various parts of the country. Tracy is, by far, one of the best of the best! With our most recent relo, we were in a bit of a bind having sold our previous home more quickly than we expected. As the threat of months in temporary housing loomed over us, we reached out to Tracy to help us find a home in our new area armed with our list of " must haves". Tracy really listened to us and easily formed a vision of what we were searching for. Two house hunting days with Tracy was all it took to help us find the place that we now call "home"!
The client experience is always top of mind for me and I’ve never had a better experience as a client than having worked with Tracy as my realtor. The beautiful gift that I just received from her is the culmination of an incredible effort to help me work through a challenging relocation. From scheduling contractors to following up with buyers after a price reduction to handling minor issues and details that no one else thought about; she’s been an amazing partner and she’s set a standard of service that inspires me to work even harder as a professional. Tracy Jackson- Benson thank you! We can all learn a lot from your example!